Privacy Policy
Data Protection
At Sunset Royale Holiday Homes, we respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the European General Data Protection Regulation (GDPR).
We only collect and process personal information necessary to manage bookings, communicate with guests, provide our services, and comply with legal obligations related to holiday rentals in Spain.
Information We May Collect
Depending on your booking and communication with us, we may collect the following information:
- Full name
- Email address
- Phone number
- Booking and stay details
- Guest identification and registration information required by Spanish authorities
- Payment-related information processed through secure third-party providers
- Communication history related to your booking or enquiries
How Your Information Is Used
Your information may be used to:
- Manage and confirm reservations
- Communicate with you before, during and after your stay
- Provide check-in instructions and guest support
- Comply with legal guest registration obligations in Spain
- Process payments and booking administration
- Improve the operation, security and reliability of our services and website
Sharing of Information
Your personal data is only shared where necessary to operate your booking or where legally required.
This may include trusted third-party service providers such as:
- Booking platforms
- Property management and channel management systems
- Payment service providers
- Guest registration and legal reporting services required under Spanish law
We do not sell or rent your personal information to third parties.
Data Storage & Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, misuse, loss or disclosure.
However, while we aim to use commercially acceptable means to protect your data, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal data only for as long as necessary to fulfil legal, operational, accounting or contractual obligations.
Certain information may need to be retained for legal or regulatory reasons, including obligations related to guest registration and financial record keeping.
Cookies & Website Services
This website may use cookies and third-party services necessary for website functionality, booking processes, security, analytics or performance improvements.
By using this website, you agree to the use of such technologies where applicable.
Contact
For privacy-related questions or requests regarding your personal data, please
contact us.