Privacy policy


Data protection


At Sunset Royale Holiday Homes, we respect your privacy and are committed to protecting your personal data in accordance with applicable European data protection laws, including the General Data Protection Regulation (GDPR).


We only collect and process the personal information necessary to manage your booking, communicate with you, and comply with legal obligations related to holiday rentals in Spain.


Information we may collect


We may collect the following information:


  • Full name
  • Email address
  • Phone number
  • Booking and stay details
  • Guest registration information required by Spanish authorities
  • Payment related information processed through secure third party payment providers
  • Communication history related to your booking


How your information is used


Your information may be used to:


  • Manage and confirm your reservation
  • Communicate with you before, during, or after your stay
  • Provide check in instructions and guest support
  • Comply with legal guest registration obligations
  • Process payments and booking administration
  • Improve the operation and security of our services


Sharing of information


Your personal data is only shared when necessary for the operation of your booking or where legally required.

This may include trusted third party service providers such as:


  • Booking platforms
  • Property management systems
  • Payment providers
  • Guest registration services required by law


We do not sell your personal information to third parties.


Data storage and security


We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

However, no online system or data transmission can be guaranteed to be completely secure.


Retention of data


We retain personal information only for as long as necessary to fulfil legal, operational, or contractual obligations.


Your rights


Under applicable data protection laws, you may have the right to:


  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data where legally possible
  • Object to certain types of data processing
  • Request restriction of processing in certain circumstances


Requests may be subject to legal obligations that require us to retain certain information.


Cookies and website services


This website may use essential cookies and third party services necessary for booking functionality, website performance, analytics, or security.

By using this website, you agree to the use of such technologies where applicable.




Contact


For privacy related questions or requests regarding your personal data, please contact:


Sunset Royale Holiday Homes

 Email: info@sunset-royale.es